Terms of Service
IP Ownership
100% of custom client codebase deliverables transfer to the client upon contract settlement.
AI Disclaimers
Explicit probabilistic technology disclaimers shielding studio from foundation model anomalies.
Limitation of Liability
Strict aggregate liability caps protecting the studio against indirect or consequential damages.
1. Acceptance of Terms & Entity Scope
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client”, “User”, or “You”) and FACTAILE HQ (“FACTAILE”, “we”, “us”, or “our”), governing your access to and use of our public website (https://factaile.com), discovery consultation and booking systems (https://factaile.com/book), and related technical engineering services.
By accessing our website, scheduling an architectural consultation, or interacting with any of our digital systems, you acknowledge that you have read, understood, and agree to be bound by these Terms and our companion Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of our platforms.
2. Nature of Services & Statements of Work (SOW)
FACTAILE is an elite digital systems and AI engineering studio. We architect bespoke software, autonomous AI agent networks, high-concurrency web applications, and technical infrastructure.
All production engineering engagements, deliverables, sprint milestones, pricing structures, and service level agreements (SLAs) are governed by independent, mutually executed Master Services Agreements (MSA) or Statements of Work (SOW). Information presented on this website constitutes an invitation to treat and does not represent an unconditional offer to contract.
3. Intellectual Property Rights & Ownership
Client Deliverables: Upon receipt of full settlement for agreed sprint milestones under an executed SOW, FACTAILE transfers to the Client all right, title, and ownership interest in the custom code, bespoke assets, and deliverables authored specifically for the Client.
Background Studio IP & Frameworks: FACTAILE retains exclusive ownership of all pre-existing software, modular boilerplates, internal developer tooling, architectural patterns, algorithmic primitives, and open-source packages utilized in the creation of deliverables. Clients receive an irrevocable, perpetual, worldwide, non-exclusive license to use, modify, and deploy any incorporated Background IP solely in connection with their custom deliverables.
Website Brand Assets: All trademarks, service marks, typography, graphics, animations, and editorial copy displayed on factaile.com remain the sole intellectual property of FACTAILE HQ.
4. Artificial Intelligence & Probabilistic Technology Disclaimers
Critical Disclaimer Regarding Generative AI and LLMs:
Autonomous AI agents, Large Language Models (LLMs), and neural networks operate on statistical probability and non-deterministic logic. While FACTAILE applies state-of-the-art engineering defenses (including strict Zod schema validation, deterministic fallback routines, and self-healing loops), FACTAILE makes NO warranty or representation that AI-generated responses will be 100% free of hallucinations, factual inaccuracies, or behavioral variance.
Clients deploying autonomous AI solutions into regulated domains (including medical diagnostics, financial transactions, legal compliance, or life-safety systems) assume sole legal responsibility for establishing human-in-the-loop oversight, safety reviews, and domain-appropriate risk mitigation.
5. Consultation Booking & Cancellation Policy
Discovery consultations booked via our online scheduling interface are provided in good faith to evaluate prospective engagements.
- Notice Window: If you must cancel or reschedule a confirmed consultation, you agree to do so at least four (4) hours prior to the scheduled start time using the automated cancellation link provided in your confirmation email.
- Studio Discretion: FACTAILE reserves the right to decline, reschedule, or cancel discovery consultations at its sole discretion, including in the event of unforeseen technical outages or conflicts of interest.
6. Prohibited Conduct & Platform Integrity
You agree not to engage in any of the following unauthorized activities:
- Attempting SQL injection, cross-site scripting (XSS), server-side request forgery (SSRF), or directory traversal attacks against our APIs or database endpoints.
- Utilizing automated scrapers, bots, or extraction scripts to harvest proprietary case studies, client testimonials, or codebase metadata without express consent.
- Executing denial-of-service (DDoS) simulations, penetration testing, or stress tests against our infrastructure without prior written authorization.
- Submitting fraudulent, defamatory, or unlawful materials through consultation inquiry forms.
Any unauthorized intrusion or attack will be immediately reported to cybercrime authorities and prosecuted to the fullest extent of the law.
7. Absolute Disclaimer of Warranties
Please read this section with care.
OUR WEBSITE, DEMOS, BOOKING SYSTEMS, AND PRE-ENGAGEMENT INFORMATIONAL MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
FACTAILE HQ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM HARMFUL VIRUSES OR COMPONENTS.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FACTAILE HQ, ITS FOUNDERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOST REVENUE, LOSS OF BUSINESS OPPORTUNITY, DATA LOSS, WORK STOPPAGE, OR SYSTEM DOWNTIME, REGARDLESS OF THE CAUSE OF ACTION AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF OUR PLATFORMS EXCEED THE AMOUNT PAID BY YOU TO FACTAILE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR ONE HUNDRED UNITED STATES DOLLARS ($100.00 USD), WHICHEVER IS LESSER.
9. Indemnification
You agree to indemnify, defend, and hold harmless FACTAILE HQ and its officers, directors, and employees from and against any third-party claims, damages, liabilities, losses, costs, or expenses (including reasonable attorney fees) arising from or relating to: (a) your violation of these Terms; (b) your unauthorized use or misuse of our systems; or (c) any data, materials, or specifications provided by you that infringe upon the intellectual property or privacy rights of any third party.
10. Governing Law, Arbitration & Severability
These Terms and any dispute arising out of or related hereto shall be governed by and construed in accordance with the laws of Pakistan, without giving effect to conflict of laws principles.
Any unresolved controversy or claim shall be determined by confidential, binding commercial arbitration conducted in the English language. Both parties expressly waive any right to participate in class actions or collective lawsuits.
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall be severable and shall not affect the validity and enforceability of any remaining provisions.
11. Contact for Legal Inquiries
For questions regarding these Terms or formal legal correspondence, contact: